Know who to approach.
Market and competitor research, buyer and distributor identification, prospect qualification and a documented outreach plan.
YOUR OUTSOURCED EXPORT DEPARTMENT
We find buyers.
We follow up.
You stay in control.
Export sales and operations, handled by an expert team. From finding your next buyer to coordinating their order — without hiring an export department.
✓ 20 / 40 / 80-hour packages✓ Your approvals. Our execution.✓ Every hour visible in your CRM
ESTONIA-BASED. INTERNATIONALLY CONNECTED.
01 / What we do
You make the product.
We do the export legwork.
You need international sales capacity. Not another recruitment project. Put research, buyer follow-up and export coordination in the hands of one accountable team.
Keep opportunities moving.
Buyer communication, approved quotations, sales follow-up and order coordination. Commercial decisions stay with you.
Take the pressure off delivery.
Export documentation coordination, logistics follow-up and payment collection follow-up, supported by checklists designed to reduce avoidable errors.
02 / Visibility, built in
Know exactly what
you’re paying for.
Who did we contact? What did they say? Why did an offer win or stall? See the activity, prices, outcomes and hours behind your export work — in your own client workspace.
kaplan / Client workspaceILLUSTRATIVE WORKSPACE · DEMO DATA
Hours used / allocated27.5 / 40
Qualified conversations12
Quotes awaiting approval03
| ACTIVITY | MARKET | TIME LOGGED | NEXT STEP |
|---|---|---|---|
| Distributor qualification | Germany | 2.5 h | Review shortlist |
| Quotation follow-up | Netherlands | 1.0 h | Client approval |
| Shipment coordination | Sweden | 1.5 h | Document check |
Every hour accounted for.
Time logs by activity, buyer and team member, with the context behind the work.
Every opportunity traceable.
Buyer histories, quotation versions, offered prices and documented outcomes or loss reasons.
Every next step visible.
Agreed KPIs, pipeline updates, pending approvals and a clear activity report.
03 / Choose your capacity
Need execution?
Or a whole new market?
Choose your service scope, then the hours you need. We agree priorities, deliverables and commercial terms before work starts.
Your service-hour package
KEEP YOUR EXPORT WORK MOVING
Basic
Already know your market? Get a team to research buyers, handle follow-ups and coordinate the work you need done.
40 hours of shared export capacity
- ✓ Buyer research against your agreed brief
- ✓ Buyer communication and sales follow-up
- ✓ Approved quotation and order coordination
- ✓ CRM access, time logs and activity reporting
- ✓ Export operations within the agreed scope
View Basic scope and boundaries
Best for executing a defined export agenda. Includes targeted prospect research, communication records, follow-up tasks and operational coordination. A full new-market launch strategy and ongoing multi-market development are outside the standard Basic scope.
BUILD YOUR NEXT MARKET
Growth
Starting from scratch or expanding internationally? Get a market-development plan and the team to put it into action.
40 hours of shared export capacity
- ✓ Everything in Basic
- ✓ New-market and competitor assessment
- ✓ Buyer and distributor development strategy
- ✓ Structured outreach and pipeline development
- ✓ KPI reviews and documented next actions
View Growth scope and boundaries
Designed for entering or expanding markets. We develop the market brief, build and qualify buyer lists, coordinate approved outreach, track quotations and review results. Coverage and pace depend on the selected hours, product complexity and agreed priorities.
| Compare your service scope | Basic | Growth |
|---|---|---|
| CRM access, time logs and approval records | ✓ | ✓ |
| Quotation, order and export coordination | ✓ | ✓ |
| Buyer research against an agreed brief | ✓ | ✓ |
| New-market entry strategy | — | ✓ |
| Proactive market and distributor development | — | ✓ |
| Market-development KPI reviews | — | ✓ |
All plans available in 20, 40 and 80-hour packages. Pricing, service period, third-party expenses and detailed deliverables are confirmed in your proposal. Service capacity does not guarantee orders or sales results.
04 / How it works
Brief us. Approve the plan.
See the work happen.
Define the brief
We review your products, current sales position, target markets and commercial boundaries.
Build your workspace
Agree a plan and hour package, establish KPIs and organise your pipeline in our CRM.
Stay in control
Approve target buyers, offers and commercial terms before the relevant activity proceeds.
Track and improve
We manage the agreed work, record time and outcomes, and use the evidence to prioritise next steps.
05 / Your European distribution partner
From Europe.
To the world.
Kaplan Foreign Trade OÜ is an Estonia-based international distributor and shared export service provider. We connect manufacturers and growing businesses with buyers, importers and commercial partners across international markets.
A commercial partner.
More than a service desk.
Under an agreed distributor arrangement, Kaplan purchases goods from the supplier and resells them in its own name to the international buyer.
Goods may ship directly from the supplier to the buyer without entering Estonia. Kaplan remains the distributor and commercial seller under the agreed transaction.
Distribution agreements are separate from shared export service packages. Scope, responsibilities and payment terms are agreed for each relationship.
A few useful answers
Clear from
the beginning.
What does an hour package cover?
Time spent on agreed research, buyer development, communication, quotation follow-up, reporting and export coordination. Priorities and the service period are set out in your proposal.
Do I keep control of pricing and buyers?
Yes. Target buyer selection, quotations and commercial commitments follow the approval process agreed with you. Decisions and approvals are recorded in the CRM.
Can I see how my hours are used?
Your client workspace provides access to activity records, time allocation, buyer communication, quotations and reporting for your engagement.
Is Growth a guarantee of export sales?
No. Growth provides structured market development and execution capacity. Buyer decisions, demand and commercial outcomes cannot be guaranteed.
Can Kaplan act as our distributor?
Potential distributor relationships are assessed separately. If agreed, Kaplan purchases and resells goods under a commercial agreement, with transaction-specific terms.
Let’s build your next market
Tell us what you sell.
Let’s plan what’s next.
Tell us what you sell, where you want to grow and how much capacity you need. We’ll shape a proposal around your priorities.
info@kaplan.ee ↗